# Six Sigma Bundle

**Bundle Description **

Six Sigma is a quality control methodology that helps businesses reduce defects and improve processes. It helps to reduce waste and defects by measuring, analyzing, and improving processes whether you are in manufacturing, services, or other industries. These tools can lead to more efficient operations and higher quality. This bundle of twenty-one courses defines the origins and teaches why organizations use these statistical techniques and tools.

**Bundle Objectives **

- Defines the origins of Six Sigma.
- Explains when to use the Six Sigma methodology as opposed to other problem-solving tools.
- Teaches the Design for Six Sigma (DFSS) application of Six Sigma that encompasses the product design and redesign process.
- Defines the components of process elements for projects.
- Provides an understanding of a project charter and its components.
- Defines management and process tools such as affinity, tree, prioritization, activity, and matrix diagrams.
- Teaches the learner how to apply basic statistical concepts.
- Identifies types of data to be collected and analyzed.
- Defines measurement analysis and process capability studies.
- Enables the learner to explain multivariate studies and describe hypothesis testing.
- Defines statistical process control (SPC)
- Reviews project team dynamics and performance.

**Bundle Duration **

32 hours

**Audience **

New industry professionals, technologists, college students, and high school students

**Requisite Knowledge: **

None

## Six Sigma and the Organization

**Course Description **

Six Sigma is the structured, disciplined pursuit of near perfection in the products or services an organization produces. It is based on statistical techniques and tools, and attempts to improve an organization's bottom line by eliminating the variation in business processes that can result in defects.

By the end of this course, you will be able to:

• Define the origins of Six Sigma.

• Recognize why organizations use Six Sigma.

• Explain how they apply its philosophy and goals.

• Describe how process inputs, outputs, and feedback impact the larger organization.

• Recognize key drivers for business and how key metrics and scorecards are developed.

• Describe the project selection process.

• Explain when to use Six Sigma improvement methodology as opposed to other problem-solving tools.

• Explain how a project supports and is linked to organizational goals.

**Course Duration**

114 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

## Six Sigma - Design for Six Sigma

**Course Description **

Design for Six Sigma (DFSS) is an application of Six Sigma that encompasses the product design and redesign processes. DFSS makes certain that the voice of the customer is built into every new product and service.

By the end of this course, you will be able to

• Describe how quality function deployment fits into the overall DFSS process

• Define the purpose of the QFD

• Create a QFD matrix

• Explain the purpose of process and design failure mode and effects analyses (PFMEA and DFMEA)

• Calculate the RPN value for a PFMEA and DFMEA

• Explain the differences between a PFMEA and a DFMEA

**Course Duration**

60 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six Sigma Define - Process Elements for Projects

**Course Description **

A Six Sigma project often requires a large amount of time from many people and can be quite costly to the organization. The define portion of the DMAIC continuous improvement model provides the information and tools necessary to identify the issue causing decreased customer satisfaction and to ensure the project will be a value-added activity.

By the end of this course, you will be able to

• Define components of processes

• Define process boundaries

• Describe the difference between internal and external customers

• Define process owner

• Define process stakeholder

• List some means of identifying customers

• Identify means for collecting customer data**Course Duration**

72 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six Sigma Define - Project Management Basics

**Course Description **

Basic project management techniques are key contributors to the success of a Six Sigma project. Creating a project charter and performing risk analysis during the define phase helps a Six Sigma project stay on target and addresses potential risks.

By the end of this course, you will be able to

• List the contents of a project charter

• Define problem statement

• Define purpose

• Define benefits

• Define scope

• Define results

• State the benefit of project risk analysis**Course Duration**

66 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge**

None

## Six SIgma Define - Management and Planning Tools

**Course Description**

The success of a Six Sigma project depends on accurately identifying the current state of a process, and then assessing the problems within the process. A number of management and planning tools are available for this purpose.

By the end of this course, you will be able to

• Define affinity diagram

• Define interrelationship diagraph

• Define tree diagram

• Define prioritization matrix

• Define PDPC

• Define activity network diagram

• Define matrix diagram

• Identify types and uses of matrix diagrams**Course Duration**

42 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six Sigma Define - Business Results for Projects

**Course Description**

To complete the define phase of a Six Sigma project, it's necessary to be able to assess its performance. Business results are measurements of performance that can be applied to the business, project, or process.

By the end of this course, you will be able to

• Define Defects per Unit (DPU)

• Define Rolled Throughput Yield (RTY)

• Define Defects per Million Opportunities (DPMO)

• Describe sigma level

• Describe process capability indices**Course Duration**

66 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six Sigma Define- Team Dynamics and Performance

**Course Description **

To be successful, a Six Sigma project must be executed by an effective team. Teams evolve over time, passing through definite phases of evolution until they find their place in the organization's Six Sigma structure.

By the end of this course, you will be able to

• Define and describe the stages of team evolution

• List the different roles in a Six Sigma team

• Define brainstorming

• Define nominal group technique

• Define multivoting

**Course Duration**

78 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six SIgma Define - Define Phase Tools

**Course Description **

A wide variety of tools exist for use in the define phase of a Six Sigma project. Each tool can provide insight into an organization's processes and help with the development of a good project plan.

By the end of this course, you will be able to describe the following common define phase tools:

• Surveys

• Focus groups

• Interviews

• Audits

• Cause and effect diagrams

• Check sheets

• Graphical charts

• Sampling plans

• Advanced Quality Planning (AQP)

• Benchmarking

• Force field analysis

• Gantt charts

• Project Evaluation and Review Technique (PERT)/Critical Path Method (CPM)

**Course Duration**

114 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## SIx Sigma Measure - Process Analysis and Documentation

**Course Description**

The measure portion of the DMAIC methodology provides a Six Sigma team with the tools needed to focus the project on possible causes of problems and solutions to those causes.

By the end of this course, you will be able to

Identify and review process maps, written procedures, and work instructions

Identify process input variables and process output variables

Recognize the relationships between input variables and output variables

**Course Duration**

60 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six Sigma Measure - Probability and Statistics

**Course Description **

In today’s business world, companies cannot remain competitive if they must measure every product’s weight, color, size, strength, and any other characteristic 100 percent. Organizations use probability and statistics to measure samples of a product and provide mathematical proof of the quality of the product or process.

By the end of this course, you will be able to:

• Define probability

• Describe and apply probability concepts

• Define statistics

• List statistical parameters

• Distinguish between descriptive and inferential statistics

• Distinguish between a population parameter and a sample statistic

• Define a central limit theorem and its significance in statistics

**Course Duration**

126 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six Sigma Measure - Collecting and Summarizing Data

**Course Description **

To improve a process or product it is important to know its current status and its status after improvements are made. Valid data must be collected and summarized to verify the status of the process or product.

By the end of this course, you will be able to

Identify continuous or variable data

Identify discrete or attribute data

Describe and define nominal, ordinal, interval, and ratio measurement scales

Define and apply methods for collecting data

Define and apply techniques such as random sampling, stratified sampling, and sample homogeneity

Depict relationships by constructing, applying, and interpreting diagrams and charts**Course Duration**

102 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six Sigma Measure- Probability Distributions

**Course Description **

A random experiment or sample can result in different outcomes. The probability that each outcome will occur can be calculated and charted using different probability distributions.

By the end of this course, you will be able to

Describe and interpret normal, binomial, Poisson, t, chi square, and F distributions

Identify formulas for calculating the probability of data values of different probability distributions

**Course Duration**

132 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six Sigma Measure - Measurement System Analysis

**Course Description **

Data often consists of measurements of characteristics or conditions. A measurement system analysis is necessary to identify measurement variation and distinguish between measurement and process variation.

By the end of this course, you will be able to

Define measurement system analysis

Identify and conduct gauge repeatability and reproducibility studies

Define measurement terms including sensitivity, accuracy, precision, bias, and linearity

**Course Duration**

150 minutes

**Target Audience**

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six Sigma Measure - Process Capability Performance

**Course Description **

The main goal of a Six Sigma project is to reduce variation in a process. To meet this goal, the Six Sigma team must know the capability and performance of the process before and after improvements are implemented.

By the end of this course, you will be able to:

• Describe the process of conducting a process capability study

• Distinguish between natural process limits and specification limits

• Define and calculate process capability indices

• Describe the differences between short-term and long-term capability

**Course Duration**

114 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## SIx Sigma Analyze - Exploratory Data Analysis

**Course Description **

Before any problem can be eliminated or controlled, the cause of the problem must be identified and confirmed. Six Sigma teams use statistical tools to perform an analysis of data to identify and confirm the variable that causes most variation in a process or product.

By the end of this course, you will be able to

Create and interpret multi-vari studies

Identify the differences between positional, cyclical, and temporal variations

Identify the largest source of variation in a process using a multi-vari study

Interpret the linear correlation coefficient

Determine the statistical significance of a linear correlation coefficient

Identify the equation for linear regression

**Course Duration**

114 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six SIgma Analyze - Hypotheses Test Basic

**Course Description **

Hypotheses tests are statistical methods of making decisions on the results of a study to determine if the results are truly related, or if they occur by chance. Hypotheses tests differ in the results they produce and what information is required, but they all share some basic terms and concepts.

By the end of this course, you will be able to

• Define and distinguish between statistical significance and practical significance

• Apply tests for significance level, power, and type I and type II errors

• Define null and alternative hypotheses

• List acceptable null and alternative hypotheses for statistical parameters

• Determine appropriate sample size for various tests

• Define confidence levels and confidence intervals

• Calculate confidence intervals for population parameters

**Course Duration**

90 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six Sigma Analyze - Hypotheses Tests

**Course Description **

Six Sigma teams must understand the difference between the types of hypotheses tests to determine the proper test for the problem. Selection of the proper test is determined by the statistical parameter to be tested and the available information from the sample data.

By the end of this course, you will be able to

List common hypotheses tests

Define and describe paired-comparison hypotheses tests

Define terms related to one-way ANOVAs and interpret their results and data plots

Define and interpret chi-square and use it to determine statistical significance

**Course Duration**

162 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six Sigma Improve and Control - Design of Experiments

**Course Description **

Properly designed experiments are essential to improving a Six Sigma project and making the project successful.

By the end of this course, you will be able to

• Define terms associated with the design of experiments

• Interpret main effects of a factor

• Interpret interaction plots

**Course Duration**

78minutes

**Target Audience**

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## SIx Sigma Improve and Control – SPC

**Course Description **

Statistical Process Control, or SPC, is a quality control methodology that uses statistics to predict variation in processes. SPC is the basis for the control portion of a Six Sigma project..

By the end of this course, you will be able to

• Define statistical process control

• Define and describe the objectives and benefits of statistical process control

• Explain the types of variation that exist in a process

• Define and describe how rational subgrouping is used

• Identify, select, construct, and apply various control charts

• Interpret various control charts

**Course Duration**

102 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six SIgma Improve and Control - Implement and Validate

**Course Description **

Improvements to a process are almost always needed to meet the goals of an organization. Many Six Sigma tools can be used to implement and validate the improvements.

By the end of this course, you will be able to

• List the steps to improve a process

• Identify Six Sigma tools used to improve a project

• Identify Six Sigma tools used to validate improvement efforts**Course Duration**

48 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None

## Six Sigma Improve and Control - Control Plans

**Course Description **

The control plan is one of the most important documents used to maintain the gains made during the analysis and improve portions of a Six Sigma project. The control plan is a “living” document that is continually updated to capture continuing improvements.

By the end of this course, you will be able to

• Define the minimum requirements for a control plan

• List sources of information for a control plan

• List required documents based on a control plan

• Define a dynamic control plan

**Course Duration**

60 minutes

**Target Audience **

Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product

**Requisite Knowledge **

None