Six Sigma Bundle
Bundle Description
Six Sigma is a quality control methodology that helps businesses reduce defects and improve processes. It helps to reduce waste and defects by measuring, analyzing, and improving processes whether you are in manufacturing, services, or other industries. These tools can lead to more efficient operations and higher quality. This bundle of twenty-one courses defines the origins and teaches why organizations use these statistical techniques and tools.
Bundle Objectives
- Defines the origins of Six Sigma.
- Explains when to use the Six Sigma methodology as opposed to other problem-solving tools.
- Teaches the Design for Six Sigma (DFSS) application of Six Sigma that encompasses the product design and redesign process.
- Defines the components of process elements for projects.
- Provides an understanding of a project charter and its components.
- Defines management and process tools such as affinity, tree, prioritization, activity, and matrix diagrams.
- Teaches the learner how to apply basic statistical concepts.
- Identifies types of data to be collected and analyzed.
- Defines measurement analysis and process capability studies.
- Enables the learner to explain multivariate studies and describe hypothesis testing.
- Defines statistical process control (SPC)
- Reviews project team dynamics and performance.
Bundle Duration
32 hours
Audience
New industry professionals, technologists, college students, and high school students
Requisite Knowledge:
None
Six Sigma and the Organization
Course Description
Six Sigma is the structured, disciplined pursuit of near perfection in the products or services an organization produces. It is based on statistical techniques and tools, and attempts to improve an organization's bottom line by eliminating the variation in business processes that can result in defects.
By the end of this course, you will be able to:
• Define the origins of Six Sigma.
• Recognize why organizations use Six Sigma.
• Explain how they apply its philosophy and goals.
• Describe how process inputs, outputs, and feedback impact the larger organization.
• Recognize key drivers for business and how key metrics and scorecards are developed.
• Describe the project selection process.
• Explain when to use Six Sigma improvement methodology as opposed to other problem-solving tools.
• Explain how a project supports and is linked to organizational goals.
Course Duration
114 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Six Sigma - Design for Six Sigma
Course Description
Design for Six Sigma (DFSS) is an application of Six Sigma that encompasses the product design and redesign processes. DFSS makes certain that the voice of the customer is built into every new product and service.
By the end of this course, you will be able to
• Describe how quality function deployment fits into the overall DFSS process
• Define the purpose of the QFD
• Create a QFD matrix
• Explain the purpose of process and design failure mode and effects analyses (PFMEA and DFMEA)
• Calculate the RPN value for a PFMEA and DFMEA
• Explain the differences between a PFMEA and a DFMEA
Course Duration
60 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six Sigma Define - Process Elements for Projects
Course Description
A Six Sigma project often requires a large amount of time from many people and can be quite costly to the organization. The define portion of the DMAIC continuous improvement model provides the information and tools necessary to identify the issue causing decreased customer satisfaction and to ensure the project will be a value-added activity.
By the end of this course, you will be able to
• Define components of processes
• Define process boundaries
• Describe the difference between internal and external customers
• Define process owner
• Define process stakeholder
• List some means of identifying customers
• Identify means for collecting customer data
Course Duration
72 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six Sigma Define - Project Management Basics
Course Description
Basic project management techniques are key contributors to the success of a Six Sigma project. Creating a project charter and performing risk analysis during the define phase helps a Six Sigma project stay on target and addresses potential risks.
By the end of this course, you will be able to
• List the contents of a project charter
• Define problem statement
• Define purpose
• Define benefits
• Define scope
• Define results
• State the benefit of project risk analysis
Course Duration
66 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six SIgma Define - Management and Planning Tools
Course Description
The success of a Six Sigma project depends on accurately identifying the current state of a process, and then assessing the problems within the process. A number of management and planning tools are available for this purpose.
By the end of this course, you will be able to
• Define affinity diagram
• Define interrelationship diagraph
• Define tree diagram
• Define prioritization matrix
• Define PDPC
• Define activity network diagram
• Define matrix diagram
• Identify types and uses of matrix diagrams
Course Duration
42 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six Sigma Define - Business Results for Projects
Course Description
To complete the define phase of a Six Sigma project, it's necessary to be able to assess its performance. Business results are measurements of performance that can be applied to the business, project, or process.
By the end of this course, you will be able to
• Define Defects per Unit (DPU)
• Define Rolled Throughput Yield (RTY)
• Define Defects per Million Opportunities (DPMO)
• Describe sigma level
• Describe process capability indices
Course Duration
66 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six Sigma Define- Team Dynamics and Performance
Course Description
To be successful, a Six Sigma project must be executed by an effective team. Teams evolve over time, passing through definite phases of evolution until they find their place in the organization's Six Sigma structure.
By the end of this course, you will be able to
• Define and describe the stages of team evolution
• List the different roles in a Six Sigma team
• Define brainstorming
• Define nominal group technique
• Define multivoting
Course Duration
78 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six SIgma Define - Define Phase Tools
Course Description
A wide variety of tools exist for use in the define phase of a Six Sigma project. Each tool can provide insight into an organization's processes and help with the development of a good project plan.
By the end of this course, you will be able to describe the following common define phase tools:
• Surveys
• Focus groups
• Interviews
• Audits
• Cause and effect diagrams
• Check sheets
• Graphical charts
• Sampling plans
• Advanced Quality Planning (AQP)
• Benchmarking
• Force field analysis
• Gantt charts
• Project Evaluation and Review Technique (PERT)/Critical Path Method (CPM)
Course Duration
114 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
SIx Sigma Measure - Process Analysis and Documentation
Course Description
The measure portion of the DMAIC methodology provides a Six Sigma team with the tools needed to focus the project on possible causes of problems and solutions to those causes.
By the end of this course, you will be able to
Identify and review process maps, written procedures, and work instructions
Identify process input variables and process output variables
Recognize the relationships between input variables and output variables
Course Duration
60 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six Sigma Measure - Probability and Statistics
Course Description
In today’s business world, companies cannot remain competitive if they must measure every product’s weight, color, size, strength, and any other characteristic 100 percent. Organizations use probability and statistics to measure samples of a product and provide mathematical proof of the quality of the product or process.
By the end of this course, you will be able to:
• Define probability
• Describe and apply probability concepts
• Define statistics
• List statistical parameters
• Distinguish between descriptive and inferential statistics
• Distinguish between a population parameter and a sample statistic
• Define a central limit theorem and its significance in statistics
Course Duration
126 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six Sigma Measure - Collecting and Summarizing Data
Course Description
To improve a process or product it is important to know its current status and its status after improvements are made. Valid data must be collected and summarized to verify the status of the process or product.
By the end of this course, you will be able to
Identify continuous or variable data
Identify discrete or attribute data
Describe and define nominal, ordinal, interval, and ratio measurement scales
Define and apply methods for collecting data
Define and apply techniques such as random sampling, stratified sampling, and sample homogeneity
Depict relationships by constructing, applying, and interpreting diagrams and charts
Course Duration
102 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six Sigma Measure- Probability Distributions
Course Description
A random experiment or sample can result in different outcomes. The probability that each outcome will occur can be calculated and charted using different probability distributions.
By the end of this course, you will be able to
Describe and interpret normal, binomial, Poisson, t, chi square, and F distributions
Identify formulas for calculating the probability of data values of different probability distributions
Course Duration
132 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six Sigma Measure - Measurement System Analysis
Course Description
Data often consists of measurements of characteristics or conditions. A measurement system analysis is necessary to identify measurement variation and distinguish between measurement and process variation.
By the end of this course, you will be able to
Define measurement system analysis
Identify and conduct gauge repeatability and reproducibility studies
Define measurement terms including sensitivity, accuracy, precision, bias, and linearity
Course Duration
150 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six Sigma Measure - Process Capability Performance
Course Description
The main goal of a Six Sigma project is to reduce variation in a process. To meet this goal, the Six Sigma team must know the capability and performance of the process before and after improvements are implemented.
By the end of this course, you will be able to:
• Describe the process of conducting a process capability study
• Distinguish between natural process limits and specification limits
• Define and calculate process capability indices
• Describe the differences between short-term and long-term capability
Course Duration
114 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
SIx Sigma Analyze - Exploratory Data Analysis
Course Description
Before any problem can be eliminated or controlled, the cause of the problem must be identified and confirmed. Six Sigma teams use statistical tools to perform an analysis of data to identify and confirm the variable that causes most variation in a process or product.
By the end of this course, you will be able to
Create and interpret multi-vari studies
Identify the differences between positional, cyclical, and temporal variations
Identify the largest source of variation in a process using a multi-vari study
Interpret the linear correlation coefficient
Determine the statistical significance of a linear correlation coefficient
Identify the equation for linear regression
Course Duration
114 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six SIgma Analyze - Hypotheses Test Basic
Course Description
Hypotheses tests are statistical methods of making decisions on the results of a study to determine if the results are truly related, or if they occur by chance. Hypotheses tests differ in the results they produce and what information is required, but they all share some basic terms and concepts.
By the end of this course, you will be able to
• Define and distinguish between statistical significance and practical significance
• Apply tests for significance level, power, and type I and type II errors
• Define null and alternative hypotheses
• List acceptable null and alternative hypotheses for statistical parameters
• Determine appropriate sample size for various tests
• Define confidence levels and confidence intervals
• Calculate confidence intervals for population parameters
Course Duration
90 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six Sigma Analyze - Hypotheses Tests
Course Description
Six Sigma teams must understand the difference between the types of hypotheses tests to determine the proper test for the problem. Selection of the proper test is determined by the statistical parameter to be tested and the available information from the sample data.
By the end of this course, you will be able to
List common hypotheses tests
Define and describe paired-comparison hypotheses tests
Define terms related to one-way ANOVAs and interpret their results and data plots
Define and interpret chi-square and use it to determine statistical significance
Course Duration
162 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six Sigma Improve and Control - Design of Experiments
Course Description
Properly designed experiments are essential to improving a Six Sigma project and making the project successful.
By the end of this course, you will be able to
• Define terms associated with the design of experiments
• Interpret main effects of a factor
• Interpret interaction plots
Course Duration
78minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
SIx Sigma Improve and Control – SPC
Course Description
Statistical Process Control, or SPC, is a quality control methodology that uses statistics to predict variation in processes. SPC is the basis for the control portion of a Six Sigma project..
By the end of this course, you will be able to
• Define statistical process control
• Define and describe the objectives and benefits of statistical process control
• Explain the types of variation that exist in a process
• Define and describe how rational subgrouping is used
• Identify, select, construct, and apply various control charts
• Interpret various control charts
Course Duration
102 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six SIgma Improve and Control - Implement and Validate
Course Description
Improvements to a process are almost always needed to meet the goals of an organization. Many Six Sigma tools can be used to implement and validate the improvements.
By the end of this course, you will be able to
• List the steps to improve a process
• Identify Six Sigma tools used to improve a project
• Identify Six Sigma tools used to validate improvement efforts
Course Duration
48 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None
Six Sigma Improve and Control - Control Plans
Course Description
The control plan is one of the most important documents used to maintain the gains made during the analysis and improve portions of a Six Sigma project. The control plan is a “living” document that is continually updated to capture continuing improvements.
By the end of this course, you will be able to
• Define the minimum requirements for a control plan
• List sources of information for a control plan
• List required documents based on a control plan
• Define a dynamic control plan
Course Duration
60 minutes
Target Audience
Managers, supervisors, engineers, technicians, or any individual working directly with this equipment or product
Requisite Knowledge
None