Supervisor Beginner

Bundle Description 

Learners on this pathway prepare to move into supervisory roles by focusing on effective communication and listening skills.  These courses will introduce the learner to communication, exploring the difference between verbal, written, and nonverbal communication, focusing on effectiveness.  This bundle of courses also focuses on listening skills.  This bundle consists of six courses. 

Bundle Objectives 

• List forms of communication and the barriers to them
• Understand the consequences of miscommunication 
• Describe how to communicate face-to-face, by phone, and in written form
• Describe nonverbal communication, interpret body language, and list ways to covey openness
• Understand the importance of listening 
• Describe common types of listening
• Explain the importance of listening skills for effective communication

Bundle Duration 

5.5 hours

Audience 

New industry professionals, technologists, college students, and high school students

Requisite Knowledge: 

None